Frequently Asked Questions About Our Cleaning Services

We serve Sarasota and surrounding communities, including Siesta Key, Palmer Ranch, Lido Key, Bird Key, Longboat Key, Lakewood Ranch, Bradenton, Osprey, Nokomis, Venice, and Casey Key. If you're outside these areas, contact us — we may still be able to help.

Yes. Bicca Cleaning is a registered and insured local cleaning company serving Sarasota and surrounding areas.

No. Many of our clients aren't home during their cleaning. You can provide a door code, lockbox, key, or other access instructions in advance.

Yes. We arrive with the cleaning supplies and equipment needed for your scheduled service.

Yes. Eco-friendly cleaning product options are available upon request. Let us know when requesting your quote or before your scheduled cleaning.

Please let us know about any pets in advance. Pets that may interfere with the cleaning or aren't comfortable around unfamiliar people should be safely secured during service.

Pricing depends on the size and condition of your home, the type of cleaning, service frequency, and any additional services requested. We'll provide personalized pricing based on your specific cleaning needs.

Yes. All quotes are free and come with no obligation.

Complete our online quote form with a few details about your home or property. We'll review your information and contact you with a personalized quote.

Our quotes are based on the information provided about the property, its condition, and the requested scope of work. If the actual condition or cleaning needs are significantly different from what was originally described, we'll discuss any necessary pricing adjustment with you before completing additional work.

Yes. Additional services such as interior appliances, interior windows, detailed blind cleaning, laundry, linen changes, organization, and other services may be available depending on the cleaning you choose.

Recurring service pricing may vary based on cleaning frequency and the needs of your home. Weekly, biweekly, and monthly options are available, and we'll provide personalized pricing when preparing your quote.

Yes. Standard Cleaning is available on weekly, biweekly, and monthly schedules.

No. Our recurring cleaning services don't require a long-term contract.

We recommend contacting us as early as possible, especially if you need a specific date. Availability varies depending on our schedule.

Yes. We understand that plans change. We ask for at least 48 hours' notice whenever possible. Late cancellations or rescheduling may be subject to a fee.

Just contact us as soon as possible. Keep in mind that an extended period between visits may require additional cleaning time and could affect pricing.

We recommend picking up clothing, toys, and personal belongings and providing clear access to the areas you'd like cleaned. This allows us to spend more time cleaning and less time moving items.

Clients commonly provide a door code, lockbox, key, or another agreed-upon access method.

Cleaning time depends on your home's size, condition, service type, and specific cleaning needs. We'll provide an estimated timeframe when your service is scheduled.

Absolutely. Let us know about any priorities or special requests when requesting your quote or before your scheduled cleaning.

Your satisfaction is important to us. If you notice an area that may have been missed, please contact us within 24 hours. We'll review your concern and make reasonable efforts to address any missed areas.

Standard Cleaning is designed for routine home maintenance, while Deep Cleaning provides more detailed attention to buildup and areas that require additional time and care.

In many cases, we recommend it if the home hasn't been professionally cleaned recently or has noticeable buildup. A Deep Cleaning creates a better starting point for ongoing maintenance.

Move In/Out Cleaning is one of our most detailed services and is designed to prepare an empty property for moving in, moving out, sale, or new occupants. It includes detailed cleaning throughout the home, including areas such as cabinets and appliances.

We strongly recommend that the property be empty before a Move In/Out Cleaning. This allows us to properly access closets, cabinets, floors, baseboards, and other areas throughout the home.

Post-construction cleaning may be available depending on the property and the type of work completed. Contact us with details so we can determine whether we're able to accommodate your project.

Yes. We provide Vacation Rental Cleaning for Airbnb, VRBO, vacation homes, and other short-term rental properties.

Yes, based on availability and the property's cleaning requirements. We coordinate with your booking schedule to help prepare the property for the next guest.

We ask for the property's check-out and check-in times, access instructions, linen and laundry arrangements, supply locations, and any special instructions for the property. Keeping us updated on booking changes helps us plan each turnover and have the property ready for the next guest.

Yes. Linen changes can be included as part of your vacation rental turnover service when clean linens are available.

Laundry service is available upon request. Availability and pricing depend on the property's laundry needs and turnover schedule.

Yes. We can check and replenish essential guest supplies when the items are provided or otherwise arranged by the property owner or manager.

Yes. If we notice visible damage or a maintenance concern during the turnover, we'll notify you. These observations are provided as a courtesy and are not a formal property inspection.

Payment is due on the day of service unless another arrangement has been agreed upon in advance.

We accept Zelle, Venmo, cash, check, and major credit cards.