Privacy Policy
Bicca Cleaning Services LLC respects your privacy. This Privacy Policy explains what information we collect when you use our website, contact us, or request a cleaning quote, how we use that information, and the choices available to you.
Last updated: August 2026
Information We Collect
When you contact us or request a quote, we may collect information you choose to provide, including:
- Your name, email address, and phone number.
- Your service address or general location.
- Details about your home or property, such as property type, size, number of bedrooms and bathrooms, condition, pets, and requested services or add-ons.
- Preferred cleaning frequency or requested service date.
- Information you provide in notes, messages, or other form fields.
- How you heard about Bicca Cleaning, when provided.
Our website may also collect limited technical information automatically, such as device, browser, website usage, and similar information through cookies or related technologies.
Payment Information
We do not collect credit card information through our cleaning quote request form.
If you choose to pay by credit or debit card, payment information may be processed securely by a third-party payment processor. Bicca Cleaning does not receive or store your complete payment card information.
How We Use Your Information
We may use your information to:
- Prepare and provide personalized cleaning quotes.
- Respond to questions and service inquiries.
- Contact you regarding a quote, scheduled cleaning, or existing service.
- Plan and provide cleaning services.
- Improve our website, services, and customer experience.
- Understand how clients find Bicca Cleaning and measure the effectiveness of our marketing.
- Maintain business records and comply with applicable legal requirements.
How We Share Your Information
We do not sell or rent your personal information.
We may share information only when reasonably necessary to operate our business or provide our services, including:
- With team members or service providers involved in providing your cleaning service, when reasonably necessary.
- With service providers that help us operate our website, forms, email, communications, scheduling, analytics, or other business systems.
- When required by law or when reasonably necessary to protect our rights, property, clients, or team.
Third-party service providers may have their own privacy policies governing how they process information.
Cookies, Analytics & Advertising
Our website may use cookies and similar technologies to help the website function, understand how visitors use the site, measure advertising performance, and improve our services.
We may use third-party analytics or advertising technologies that collect information about website visits and interactions. These technologies may help us understand how visitors reach and interact with our website and measure the effectiveness of our advertising.
Where required by applicable law, visitors may be provided with choices regarding non-essential cookies or tracking technologies.
Communications
We may use the contact information you provide to respond to quote requests, communicate about scheduling, provide service-related updates, and communicate with you regarding an existing or requested service.
If we offer promotional email or text communications in the future, we will provide any notices or consent options required by applicable law and an appropriate way to opt out.
Data Retention & Security
We retain personal information for as long as reasonably necessary to provide our services, respond to requests, maintain appropriate business records, and comply with applicable legal, accounting, or business requirements.
We take reasonable measures to protect the information entrusted to us. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Your Privacy Choices
You may contact us to:
- Ask about personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Ask us to stop sending promotional communications, if applicable.
We will review privacy requests and respond as appropriate. Certain information may need to be retained for legitimate business, legal, accounting, or recordkeeping purposes.
Children's Privacy
Our website and cleaning services are intended for adults. We do not knowingly collect personal information online from children under 13.
Third-Party Links
Our website may contain links to third-party websites or services. Bicca Cleaning is not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies when visiting their websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.
Any updates will be posted on this page with a revised Last updated date.
Contact Us
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us:
Bicca Cleaning Services LLCSarasota, Florida Email: contact@biccacleaning.com Phone: (941) 600-4383